McCormick Event Support Policy

McCormick IT provides a variety of services to support McCormick events, as well as select Northwestern events. The group can provide services including:

  • Video recording
  • Webcasts
  • Technical support for presentations
  • Production of recorded events for use on YouTube or local websites for the McCormick community.

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Scope of Support Provided

McCormick faculty, staff, and students receive priority for IT support services.

Event support for organizations outside of McCormick is available, but is subject to higher rates. All event support requests are reviewed/approved on a case-by-case basis.

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Policy Statement

McCormick IT provides staffing and equipment, including microphones, speakers, cameras, storage media for recording, and equipment for webcasting, to support events sponsored by the school.

Event Support Hours

Standard event support hours are 8:30 a.m. to 5:00 p.m. 

In order to ensure availability of equipment, facilities, and event staffing, clients must follow the event policies and deadlines outlined on this page.

McCormick IT retains the right to cancel support services for an event based on special circumstances such as inclement weather, networking problems, or power outages.

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McCormick IT staff are responsible for the fair and consistent application of this policy when it comes to the scheduling and support of events.

Questions about the application of this policy should be directed to the director of information resources at McCormick.

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How to Request Support

  1. Please submit a ticket at least 24 hours before your event.
  2. The request will be reviewed by McCormick IT and a response will be provided within one business day. This response may include follow-up questions about the event.
  3. An approval decision about support of the event will be made by McCormick IT after all of the details have been reviewed. The McCormick IT Director has final say on the approval of events.
  4. For special requests, McCormick IT staff may require a walk-through of the venue prior to the event.
  5. Prior to any recorded event, the client must facilitate the signing of a video release form, provided by McCormick IT.

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Event Policies


Reservations for events must be made in a timely manner. McCormick IT should be notified one month in advance of the event, if at all possible.

The minimum lead times for events:

  • Events occurring during normal business hours that do not require video support require at least five (5) business days notice.
  • Any event that requires video support or dedicated support staff during its duration requires at least 10 business days notice.
  • Any event that occurs on a weekend or outside of normal business hours requires at least 10 business days notice.
  • Any event that requires the installation of software requires at least 10 business days notice.

McCormick IT will only guarantee the availability of the staff and equipment that have been reserved prior to the start of the event. Any changes to the predetermined support plan will be done at the discretion of the technician supporting the event. Changes will require signature approval from the event sponsor, in case additional charges may apply.

Refusal of Service

McCormick IT reserves the right to refuse future service to clients who abuse policy, process, equipment, facilities, or personnel. These abuses include, but are not limited to:

  1. Damage or destruction of equipment or facilities through misuse or neglect
  2. Unprofessional conduct towards staff.

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