McCormick IT supports the school community's IT needs and provides services in support of its academic mission.McCormick IT Support
- Click the button above to contact us for any reason (assistance, requests, questions, projects, etc.).
- View requests you submitted and their status in the Service Management Portal.
Contact Information
- Email: mccit@northwestern.edu
- Phone: 847-467-3713 (on-campus extension 7-3713)
- Hours: 8:30 am to 5 pm, Monday-Friday
Walk-up Helpdesk
When: Mondays and Wednesdays, 9:00–11:00 AM
Where: Tech L159
Stop by if you need help with:
- Wi-Fi or VPN issues
- Login or MFA access
- Email or Outlook troubleshooting
- Printing problems
- Software installations
- Device updates and basic cleanup
No appointment is needed. Just walk in.
Our goal is to provide quick, focused support, typically within 10 to 15 minutes. If your issue requires additional time or investigation, we will create a support ticket and ensure it is properly followed up.