Faculty DirectoryMaia Jacobs

Assistant Professor of Computer Science
Assistant Professor of Preventive Medicine
Contact
MUDD 2233 Tech Drive3rd Floor
Evanston, IL 60208-3109
Email Maia Jacobs
Departments
Education
Ph.D. Human Centered Computing, Georgia Institute of Technology, Atlanta, GA
B.S. Industrial and Systems Engineering, University of Wisconsin-Madison, Madison, WI
Research Interests
Maia L. Jacobs is an Assistant Professor of Computer Science, with a joint appointment in Preventive Medicine, where she directs the Northwestern Personalized Adaptive Technologies for Health (NUPath) Lab. Her research focuses on the design and evaluation of human-centered technologies that support decision-making, communication, and collaboration in complex sociotechnical systems, particularly in healthcare and community settings. Drawing on human–computer interaction and participatory design, she studies how predictive and data-driven tools can be shaped into interactive systems that meaningfully support people in real-world workflows.
A central theme of Jacobs’ work is supporting shared decision-making and reducing epistemic and emotional burdens for clinicians, patients, caregivers, and frontline workers. Her research includes collaborative decision support tools in oncology and pediatrics, adaptive interventions to prevent secondary traumatic stress among frontline workers, and conversational systems that improve communication across clinical and community contexts. Across these efforts, she emphasizes stakeholder engagement, equity, and implementation, partnering closely with health systems and community organizations to ensure technologies are trustworthy, actionable, and scalable.
Selected Publications
- Jayeoba, Monisola; Scherr, Courtney L.; Carroll, Allison J.; Daly, Elyse; Kerstiens, Savanna; Phillips, Siobhan M.; Hitsman, Brian; Garcia, Sofia F.; Spring, Bonnie; Jacobs, Maia, Low-Burden Electronic Health Record Strategies for Engaging Oncologists in Digital Health Behavior Change Interventions, Journal of medical Internet research (2025).
- Chau, Connie W.; Norton, Colleen; Kruzan, Kaylee Payne; Jacobs, Maia, "All Day, Every Day, Listening to Trauma", Association for Computing Machinery (2025).
- Davis, Angela; Chau, Connie W.; Jacobs, Maia, Preliminary Feasibility of Using Crowdworkers to Identify Visual Triggers for Photosensitive Epilepsy in Digital Media, Association for Computing Machinery (2025).
- Cruz, Stefany; Lu, Claire; Ulloa, Mara; Redding, Alexander; Hester, Josiah David; Jacobs, Maia, Perceptions of Wearable Health Tools Post the COVID-19 Emergency in Low-Income Latin Communities, JMIR mHealth and uHealth (2024).
- Chau, Connie W.; Studd, Hannah; Huang, Denise; Norton, Colleen; Kruzan, Kaylee Payne; Jacobs, Maia, Envisioning the Future of Burnout Support, Proceedings of the ACM on Human-Computer Interaction (2024).
- Wong, Novia; Jeong, Sooyeon; Reddy, Madhusudhana C; Stamatis, Caitlin; Lattie, Emily Gardiner; Jacobs, Maia, Voice Assistants for Mental Health Services, Association for Computing Machinery, Inc (2024).
- Spring, Bonnie; Garcia, Sofia F.; Daly, Elyse; Jacobs, Maia; Jayeoba, Monisola; Jordan, Neil; Kircher, Sheetal; Kocherginsky, Masha; Mazzetta, Rana; Pollack, Teresa; Scanlan, Laura; Scherr, Courtney; Hitsman, Brian; Phillips, Siobhan M., Scalable Telehealth Cancer Care, Journal of the National Cancer Institute - Monographs (2024).
- Kim, Taewook; Kim, Hyeok; Roberts, Angela C.; Jacobs, Maia; Kay, Matthew, Opportunities in Mental Health Support for Informal Dementia Caregivers Suffering from Verbal Agitation, Proceedings of the ACM on Human-Computer Interaction (2024).