Faculty Directory
Veena Mendiratta

Adjunct Professor


2145 Sheridan Road
Evanston, IL 60208-3109

Email Veena Mendiratta


Master of Science in Analytics Program


Ph.D. (Operations Research) - Northwestern University

B.Tech (Engineering) - Indian Institute of Technology, New Delhi, India

Research Interests

Veena Mendiratta leads the Next-Generation Solutions, Services and Systems Reliability work in the Network Performance and Reliability department at Bell Labs, Alcatel-Lucent. She began her career at AT&T Bell Labs in 1984, and her work is focused on the reliability and performance of analysis for telecommunications systems products, networks, and services, to guide system architecture solutions. Her technical interests include architecture, system and network dependability analysis, software reliability engineering, and telecom data analytics. Her current work is focused on predictive analytics for customer experience solutions and network reliability, LTE solution reliability engineering, and service reliability modeling for mission critical networks for various domains.

Selected Publications

    She has published over 35 papers in refereed conferences and journals, such as Reliability and Maintainability Symposium (RAMS), Dependable Systems and Networks (DSN), International Service Availability Symposium (ISAS), Design of Reliable Communications Networks (DRCN), International Symposium on Software Reliability (ISSRE), INFORMS Analytics conference, Bell Labs Technical Journal, and Lecture Notes in Computer Science; and has also presented tutorials on reliability modeling and analysis at several conferences. Other professional activities include: Program Committee member for IEEE DSN and ISSRE conferences (past); Steering Committee member for the ISSRE conference; MCM Advisory Board member as well as an MCM and HiMCM judge for the COMAP-sponsored math modeling competitions; member of the SIAM Visiting Lecturer Program (VLP); member of INFORMS and Senior Member of IEEE; past co-chair of the INFORMS Chicago Chapter; member of the Alcatel-Lucent Technical Academy; and a recipient of the Bell Labs President's Award for Outstanding Innovation and Technical Excellence.