IEMS 385: Introduction to Health Systems Management

Quarter Offered

Fall : TTH 3:30-4:50 ; Mehrotra


IEMS 303 and IEMS 313


Health systems, lean concepts, patient-flow analysis, inference, and data-driven knowledge generation, decisions, and change. Forecasting, operations, and optimization of health resources. This course is a major requirement for Industrial Engineering

  • This course is an IE/OR elective for Industrial Engineering.  It can also be used to satisfy the Production & Logistics requirement for the major.


  • Students will be able to apply a systems engineering approach to health care problems
  • Students will incorporate tools and techniques from industrial engineering, statistics, operations research, and management sciences embedded in information technology, to address healthcare problems


  • Use of basic industrial and systems engineering tools for process improvement
  • Quality control in healthcare
  • Risk assessment classification
  • Decisions in healthcare
  • Patient volume predictions
  • Facility utilization modeling
  • Staffing, scheduling and capacity management


Recommended: Probability, 9th ed, Sheldon Ross, ISBN-13: 978-0321794772