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Department Services During COVID-19

We are committed to providing attentive and comprehensive administrative support to the MSE community during this challenging time. Please view the pages below for detailed resources.

For a complete directory of department staff, please click


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Office Hours

MSE staff members work remotely from 8:30 AM - 5 PM CT, Monday through Friday. Currently, in-office services are available by appointment only on Mondays and Wednesdays from 10 AM - 3 PM CT. In observance of Spring Wildcat Wellness, our office will be closed on Monday, March 29 and Wednesday, March 31.

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To book an in-person appointment, please click here In-person appointments are available for key pick-up, color printing, and other needs. You can also set up a virtual meeting using the appointment link above or by contacting staff members via email. We are happy to connect with you via Zoom or Microsoft Teams.

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Other Services


As of May 3, student/postdoc/reseracher mail is available for pick-up in the main MSE conference room (Cook 2058) from 9:00 AM - 4:30 PM on Mondays and Wednesdays. Core faculty mail remains in Cook 2036.

You can pick up non-perishable packages directly from Tech D110 Monday through Friday, 12 - 1 PM. Perishable packages are available for pick-up from Tech MG92 Monday through Friday, 8 AM - 4 PM. Immediate pickup of perishable packages is necessary due to limited space.


The department's 2nd floor printer in Cook 2036 is currently unavailable. You can request and pick up color printing by appointment.

The department's 3rd floor printer in Cook Hall is available for black-and-white printing. For instructions on connecting to the 3rd floor printer, please click here. *You need to be registered with the printer before you can connect to it; to do so, please email Mimi Givens with your student/employee ID.*

Keys and Wildcard Access

Please send your NetID and Employee/Student ID to to request Wildcard access to Cook Hall and the Tech building. If you need additional access to specific facilities, please specify this in your request. For key requests, please fill out this form and submit your request to

Notary Services

If you have a document to be notarized, you can contact Shirley Bar-Meir and Elena Lindstrom to set up an appointment time.

Room Reservations

During this time, we will not be facilitating room reservations or offering our Cook 2058 conference room space for group meetings.

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University Resources

Office for Research COVID-19 Information

COVID-19 Northwestern Engineering Resources

Northwestern COVID-19 and Campus Updates

Procedures for Positive Cases of COVID-19

Travel Expectations During COVID-19

COVID-19 Cleaning Protocols

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