VPN

VPN (virtual private network) provides you with secure access to University services and the internet when you are off-campus. VPN is required to access remote desktop and some campus resources while off campus. If you have not already done so, download the GlobalProtect VPN client by visiting the Northwestern IT Knowledge Base and follow the appropriate installation instructions. The Knowledge Base offers a pre-configured download package for Mac, Windows, and Linux, as well as iOS and Android.

Check to see if GlobalProtect VPN is already installed and/or connected

Windows

Expand the system tray by clicking the up arrow (^) in the bottom right corner of your screen (next to the date & time). If GlobalProtect is already installed, you will see the globe icon in your system tray. If you are not connected, it will be a gray globe and it may have a red X on it.

Not Connected:

 

Connected:

MacOSX

Go to the menu bar at the top of your screen/desktop (near the time/day). If GlobalProtect is already installed, you will see the globe icon in your menu bar. If you are not connected/signed into it, it will be a grayed-out globe and may have a red X on it.

Not Connected:

 

Connected:

Please note: