Segal Design Leadership Series presents:

Every Day is a Prototype Phil Gilbert, General Manager, IBM Design

IBM is the largest design thinking organization in the world with more than 1,600 professional designers and 100,000 IBMers certified in IBM Design Thinking. IBM Design Thinking helps IBM meet the world's demand for fast, capable decision-making by emphasizing inclusive, interdisciplinary teams and a focus on user outcomes. The result? Bold products addressing today's most complex challenges. IBM's Phil Gilbert will share his story and the insights he's gained transforming one of the world's oldest and most respected technology companies using human-centered design and a willingness to restlessly reinvent.

Phil GilbertGeneral Manager, IBM Design

Since 2012, Phil Gilbert has led the reinvigorated IBM design program, spearheading a broader transformation of how the company's teams understand and solve complex problems. Previously, Gilbert led the business process management (BPM) segment for IBM, where he drove the simplification of its portfolio and the ease-of-use of its products. He joined IBM in 2010 via the acquisition of Lombardi Software, where he was president.

Gilbert is a recognized leader in the technology industry, having led three successful start-ups, and is in demand around the world as an acknowledged expert and thought leader on topics of portfolio and software design, design governance, strategy, and culture. He has been awarded multiple patents, and has recently been called upon to advocate before the US Congress for a new "Digital Americans with Disabilities Act."